The return method is mail, using the free return label enclosed in the package. We charge no restocking fee and offer exchanges according to actual inventory. Please do not send a parcel back until the request has been authorized.
Our store accepts defective as well as non-defective merchandise for return. You can request an exchange or return because of changed preferences, a change of mind, or selecting incorrectly. Report damaged or faulty goods, wrong deliveries, absent pieces, or a material discrepancy from the description as well.
The request window lasts 30 days following delivery. Items must remain new, unused, and in their original state, together with packaging, tags, and all included accessories. Where a fault or damage existed on arrival, keep the item as received for assessment.
Send your order number, purchase email, and explanation. Evidence for damage, defects, wrong shipments, or missing parts must include item-and-package photographs or video. Once approval is given, the refund is processed within 10 days to the payment method originally used; issuer posting may require additional time.
Email: duo41679946b@gmail.com
Mailing address: 2974 N 13th St, Kansas City, KS, 66104, United States
Phone: (802) 560-8774